POLICIES

Last Updated: 23 August 2021

ONLINE PRIVACY POLICY

WHAT INFORMATION DO WE COLLECT?

We collect information from you when you fill out a form or subscribe to our monthly newsletter, events, and free gifts.

WHAT DO WE USE YOUR INFORMATION FOR?

Information collected from you may be used as follows:

To personalise your experience and cater to your individual needs.
To send periodic emails of upcoming events, company news, updates, related product or service information.

You can unsubscribe from receiving future emails using the unsubscribe instructions at the bottom of each email.

HOW DO WE PROTECT YOUR INFORMATION?

We implement a variety of security measures to maintain the safety of your personal information when you enter, submit, or access your personal information. For example, all data transferred between the bhimblewellness.com website is strongly encrypted to prevent digital eavesdropping.

COOKIES

Cookies are small files that a site or its service provider transfers to your computer’s hard drive through your Web browser. If enabled the sites or service providers’ systems can recognise your browser and capture and remember certain information.

We use cookies to keep track of advertisements and compile aggregate data about site traffic and site interaction so that we can offer better site experiences and tools in the future.

You can choose to have your computer warn you each time a cookie is being sent or you can choose to turn off all cookies in your browser settings. If you turn cookies off, some of our services may not function properly.

DO WE DISCLOSE ANY INFORMATION TO THIRD PARTIES?

We do not sell, trade, or otherwise transfer to third parties your personally identifiable information. This website may include links to third-party websites, plug-ins and applications. Clicking on those links or enabling those connections may allow third parties to collect or share data about you. We do not control these third-party websites and are not responsible for their privacy statements.

HOW LONG WE RETAIN YOUR ONLINE DATA

Online data is retained indefinitely to maintain a regular communication with our valued consumers.

WHAT RIGHTS YOU HAVE OVER YOUR DATA

If you have submitted an email in writing, you can request to receive the personal data we hold about you, including any data you have provided to us . You can also request right to withdraw consent. We may need to request specific information from you to help us confirm your identity and ensure your right to access your personal data (or to exercise any of your other rights). This is a security measure to ensure that personal data is not disclosed to any person who has no right to receive it. We may also contact you to ask you for further information in relation to your request to speed up our response. We try to respond to all legitimate requests within one month. Occasionally it may take us longer than a month if your request is particularly complex or you have made a number of requests. In this case, we will notify you and keep you updated.

By using our site, you consent to our website privacy policy (this policy).

CHANGES TO OUR PRIVACY POLICY

If we decide to change our privacy policy, we will post those changes on this page.

CONTACTING US

If there are any questions regarding these terms and conditions you may contact minal@bhimblewellness.com

CONSULTATION POLICY

Bhimble Wellness adheres to the legislation and outlined points to ensure customers are treated safely and with respect, while maintaining their privacy and confidentiality. All online and in-person clients sign a client consent form with details of what they are consenting to, prior to our consultations.

Some legislations we comply to include:

Treaty of Waitangi
Health Practitioners Competency and Assurance Act (2003) - Not included in this act, however we choose to comply voluntarily.
Medicines Act (1981)
Medicines Amendment Act (2016)
Privacy Act (2020)
Public Health and Disability Act (2000)
The Code of Health and Disability Services Consumer Rights
Fair Trading Act (1996) and adherence to:
- Advertising Standards Authority Codes of Practice
- Consumers Guarantee Act (1993)

Naturopathic product and lifestyle recommendations and consultations are not intended to replace the advice of your general practitioner or health care provider.

Naturopathic product and lifestyle recommendations and consultations are not intended to diagnose, treat, cure, or prevent any disease.

HOW LONG WE RETAIN YOUR CONSULTATION DATA

We will only retain your personal data collected during consultations for as long as necessary to fulfil the purposes we collected it for, this is legally for ten years in a secured location.

CANCELLATION POLICY

Cancellations with less than 24 hours notice will incur a 50% fee to cover costs.

COVID-19 SAFETY POLICY:

Bhimble Wellness will be following strict hygiene guidelines to reduce the risk of transmission. Please scan NZ COVID Tracer App QR code or sign the COVID register when you come in.

Please reschedule or book in a Zoom online consultation if any of the following applies:

If you are feeling unwell or are having any COVID-19 symptoms (i.e. fever, cough, sore throat, shortness of breath, sneezing, runny nose or loss of sense of smell).
If you have COVID-19 or are awaiting the results from being tested for COVID-19.
If you have been in contact with any known or suspected cases of COVID-19 in the past 14 days.
If you have returned, or been in contact with anyone else who has returned from overseas in the last 14 days.